Shipping policy

Every Wellpawed order ships free to the United States, with tracking. Here is exactly what to expect.

PROCESSING TIME
Orders are prepared and handed to the carrier within 1 to 3 business days.

DELIVERY TIME
Our products ship from partner warehouses in the United States and overseas. Most orders arrive 7 to 14 business days after you order. Delivery times are carrier estimates and can be longer during holidays or bad weather.

CHRISTMAS ORDERS
For the best chance of delivery before December 25, order by December 8.

SHIPPING COST
Shipping is free on all orders to the United States.

WHERE WE SHIP
We currently ship to the contiguous United States (the 48 states and Washington, D.C.).

TRACKING
As soon as your order ships you will receive an email with a tracking number. Please allow up to 48 hours for tracking to update.

WRONG ADDRESS
Please double-check your shipping address at checkout. If a package is returned because of an incorrect address, we will contact you to arrange reshipping; additional shipping costs may apply.

LOST OR DELAYED PACKAGES
If your package has not arrived within 30 days of shipping, contact us at hello.pawtraitclub@gmail.com and we will send a replacement or refund you.